Privacy policy statement

This privacy policy explains how xalperiont collects, uses, and protects your information when you use our website and services.

Information we collect

We only collect necessary information to deliver and improve our subscription planning service.

• Personal contact details such as name, phone number, and email address.
• Subscription preferences and communication history with our team.
• Technical data including device, browser, and usage information.
• Any additional information you provide in forms or correspondence.

How we use your data

Your data is used strictly to deliver and enhance our services.

• Set up and manage your subscription, consultations, and communications.
• Improve our website and services based on your feedback and usage.
• Comply with legal and regulatory requirements.
• Respond to your questions and support requests.

Legal grounds for processing

We rely on legitimate interests and consent to process your data.

Processing is necessary for providing services, fulfilling contractual obligations, and meeting regulatory requirements. Your consent is obtained for marketing and analytics where required.

Sharing your data

We do not sell your data. Limited sharing may occur in these cases:

• With service providers who support website operations, under strict confidentiality.
• To comply with legal obligations or respond to lawful requests.
• If required as part of a business transfer or merger, with notice provided.

Data security

We use technical and organisational measures—including encryption and secure portals—to protect your data against loss, misuse, or unauthorised access. Regular reviews ensure compliance with Australian privacy standards.

Your rights

You have rights regarding your data, including access, correction, and deletion.

• Request access to your personal information.
• Request corrections or updates to your information.
• Request deletion of your personal information.
• Withdraw consent for certain uses at any time.

Cookies and tracking

Cookies are used to improve your website experience and for analytics. You can manage cookie preferences anytime.

See cookie policy See cookie policy

Contact us

For privacy-related questions or to exercise your rights, please contact our support team.

Changes to privacy policy

We may update this policy as needed. The latest version will always be posted here.